


This year’s event is more than a conference - it’s a shared moment to reflect on where we are, explore where we’re going, and actively contribute to our next corporate strategy.
Bringing together colleagues from across the organisation, the day blends inspiring keynote speakers, practical skills sessions, and deep-dive roundtable discussions. Our multi-track agenda gives you the flexibility to choose what matters most to you - whether that’s building future skills, hearing powerful perspectives, or helping shape our strategic priorities.
You’ll hear from leaders and external voices, celebrate our successes through the Be Accent Awards, and take part in meaningful conversations that will directly influence our future direction.
Whether you’re joining to be inspired, to learn, or to have your voice heard - this is your opportunity to play a part in building a high-achieving organisation, delivering brilliant customer experiences, and creating sustainable homes and communities.
This is our future. Built together.
One organisation. One conversation about our future
Build skills. Be inspired. Shape the strategy
From powerful keynotes to interactive sessions. What you say here will directly influence our next chapter.
Be Accent Awards recognising colleagues who bring our values to life
Lead Organisational Development Business Partner, Accent Group
Executive Director of People, Culture and Transformation, Accent Group
Executive Director of Customer Experience, Accent Group
Executive Director of Assets and Compliance, Accent Group
Chief Executive, Tpas
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Jenny has been Chief Executive of Tpas since 2014. She started in 2002 as Membership Manager which began her continued passion and committment to the Tpas membership family. Before joining Tpas Jenny worked for the Post Office in branch management and HR roles and worked for Scottish and Newcastle Retail based in Leeds in stock control management.
Outside of Tpas Jenny loves her book club, helping out at her local park and is head over heels in love with her cocker spaniels Coco and Amber.
from Fast Jet Pilot to Inspirational Speaker,
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In today’s fast-paced, high-pressure business world, organisations can struggle to maintain peak performance, effective teamwork, and resilience under pressure. Leaders often grapple with decision-making in times of uncertainty, while teams can falter when communication and trust break down. Mandy Hickson brings unmatched expertise from one of the most critical environments imaginable, the cockpit of a fast jet. As one of the first female fighter pilots in the RAF, Mandy operated in a male-dominated world, making split-second decisions at supersonic speeds, leading teams under intense pressure, and delivering results when the stakes couldn’t be higher. Her unique journey has been featured in her bestselling book “An Officer, Not a Gentleman”, and she, alongside husband Craig Hickson, delve into their joint experiences in “An Officer And Her Gentleman”. She now inspires audiences worldwide as a professional speaker, working with organisations to translate lessons from the skies to the corporate world. By booking Mandy Hickson as your keynote speaker, your organisation will gain invaluable insights into building high performing teams, making confident decisions under pressure, and fostering an environment of trust, communication, and resilience. Mandy’s engaging storytelling, practical strategies, and ability to connect with audiences on a personal level will leave your team inspired and equipped to face challenges head-on. Whether it’s about leading with courage, adapting to change, or embracing diversity, Mandy delivers powerful messages that resonate long after the event.
Chief Executive,